National Standards for Disability Services

 

The disability employment and supported employment services referred to inDES/SES Scheme are those that receive funding under the Commonwealth Disability Services Act 1986 for programs administered by the Department of Social Services (DSS). In addition, employment services for people with disability incorporate any organisations offering employment services under the National Disability Insurance Scheme Act 2013.

 

CPG offers certification services and audit disability employment andsupported employment services, against the National Standards for Disability Services (2014) (NSDS) set down by the Australian Government. The National Standards for Disability Services (2014), are the applicable standards to the DES/SES Scheme. They are guided by the relevant Indicators of Practice. These standards have been allowed for via the Disability Services Act (National Standards for Disability Services) Determination 2014, Disability Services Act
1986.

 

There are now 6 standards within the National Standards for DisabilityServices Scheme – NSDS.

 

Consumers will be offered information from the Client about the auditprocess including interviews and will be offered independent advocacy support in order to engage in the audit. Consumers shall be invited by the Client to participate in the whole audit process including opening and closing meetings. This shall be undertaken prior to any consent being obtained.

 

All consumers have the right to be involved in the audit process and CPGshall respect their decision and right not to be involved. Consent is required of the Consumer to be a part of the interview process and for the auditor/s to access their information, written consent is preferred. Where written consent is not obtained, CPG shall record in the Client audit report the reason for this, and evidence supporting the assumption that consent was sought and has been obtained. CPG will ensure that consumers’ confidentiality and privacy is respected in all aspects of the audit including sampling information, consent, interviews and consumer records.

 

Client shall ensure that consumer have access to appropriate independentadvocacy services and support to be involved in the audit process.